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All you need to know about HOVOS

  1.  

    You can either join for free and pay a 'service fee' to Hovos or you can become a member and pay an annual 'membership fee'. For non members a service fee applies of 10 dollars or 10 euros once a volunteer and a host have agreed on a help offer. The annual membership fee is 25 dollars or 25 euros and there are no additional costs.
    Being a member builds more trust and therefore we show members first; this accounts for both volunteers and hosts. Members can also increase the trust by verifying their mobile phone and passport. Increased trust means more chance to find a host or volunteer.

  2.  

    We support all major credit cards and hundreds of local payment methods including bank transfers and cheques.

  3.  

    Five hours a day and five days a week is a typical help schedule. But it depends on the type of work to be done. Both the host and the volunteer have to come to a mutually agreeable deal.

  4.  

    Hovos is a marketplace for connecting 'hosts' to 'volunteers'. A host needs help with something and in return for this he offers accommodation and meals to the volunteer.

    Examples of a typical host
    - French owner of a chateau needs help with maintaining the large garden
    - Family in Rome needs an au pair to care for their child
    - Spanish family wants to learn English

    Typically volunteers offer their help and in this way reduce their travel expenses. Many of them are budget travelers, but they are also interested in meeting other people in other cultures and gaining experience in doing something.

  5.  

    First you have to sign up as a host or volunteer and create your profile. Once done you can start contacting hosts or volunteers. Volunteers can contact hosts and hosts can contact volunteers. Volunteers normally start their search based upon a country or area they wish to go to and are offered tools to refine the list of host results. Hosts normally search for the type of help they need.

  6.  

    The founders of Hovos have over 25 years of experience with online services. The whole team behind Hovos consists of highly qualified professionals. We use the latest and most reliable hardware and software for our website and the highest security to protect our users. All pages of the website are secured using SSL encryption and in the address bar of your browser you will always see the security lock closed.

  7.  

    There are 2 ways to use Hovos:

    1) Free of any upfront charge. You only pay a service fee of 10 dollars or 10 euro once a volunteer has agreed to to help out a host. This service fee applies to both the host and the volunteer.

    2) Once you have registered as host or volunteer you can upgrade and become a member of Hovos. Being a member you don't pay any service fees, you just pay an annual membership fee of 25 dollars / 25 euros, no additional fees. Members also enjoy the benefit of being shown first and we offer a service to verify your mobile telephone number and passport. It proves that this increases the trust, which results in more chance to be successful.

  8.  

    Yes. Photos are very important and we strongly advise you to add at least a few photos. Volunteers like to see pictures of potential hosts and volunteers like to see pictures of the volunteers. It's easy to upload photos from your computer or mobile device. If you want you can send the photos to us by email, and we can add them to your profile.

  9.  

    Yes. At all times you can edit any of your details including your email address, password and profile settings like personal notes, preferences or photos. Just sign in to your account and select 'Edit profile'.

  10.  

    You start with creating an account using your email address and a password. Once done you are invited to create your profile as a host or volunteer. You can walk through the registration pages in a few minutes, but it is advised to spend some time on this. The better your profile the more chance of being successful.

  1.  

    There are 2 ways to use Hovos:

    1) Free of any upfront charge. You only pay a service fee of 10 dollars or 10 euro once a volunteer has agreed to to help out a host. This service fee applies to both the host and the volunteer.

    2) Once you have registered as host or volunteer you can upgrade and become a member of Hovos. Being a member you don't pay any service fees, you just pay an annual membership fee of 25 dollars / 25 euros, no additional fees. Members also enjoy the benefit of being shown first and we offer a service to verify your mobile telephone number and passport. It proves that this increases the trust, which results in more chance to be successful.

  2.  

    Yes. Photos are very important and we strongly advise you to add at least a few photos. Volunteers like to see pictures of potential hosts and volunteers like to see pictures of the volunteers. It's easy to upload photos from your computer or mobile device. If you want you can send the photos to us by email, and we can add them to your profile.

  3.  

    Yes. At all times you can edit any of your details including your email address, password and profile settings like personal notes, preferences or photos. Just sign in to your account and select 'Edit profile'.

  4.  

    You start with creating an account using your email address and a password. Once done you are invited to create your profile as a host or volunteer. You can walk through the registration pages in a few minutes, but it is advised to spend some time on this. The better your profile the more chance of being successful.

  5.  

    Check your spam filter. If you find the lost messages there you may have to add mail from us to your 'trusted sender list'. Some large email providers are notorious and have very tough spam filters like AOL, Yahoo and Hotmail. We always recommend Gmail as their spam filters prove to be the best.

  1.  

    You can either join for free and pay a 'service fee' to Hovos or you can become a member and pay an annual 'membership fee'. For non members a service fee applies of 10 dollars or 10 euros once a volunteer and a host have agreed on a help offer. The annual membership fee is 25 dollars or 25 euros and there are no additional costs.
    Being a member builds more trust and therefore we show members first; this accounts for both volunteers and hosts. Members can also increase the trust by verifying their mobile phone and passport. Increased trust means more chance to find a host or volunteer.

  2.  

    We support all major credit cards and hundreds of local payment methods including bank transfers and cheques.

  3.  

    You do not get paid any 'salary' as a volunteer. Volunteers offer their help in return for accommodation and meals. If you would have to prepare your own meals, your host could give you money to buy your own food.

  4.  

    Apart from the common credit cards we also accept PayPal and many hundreds of local payment methods. If you wish you can wire the service fee to our bank account or send us a cheque. To avoid delay we trust you and you can continue to make complete the help offer arrangement.

  1.  

    Five hours a day and five days a week is a typical help schedule. But it depends on the type of work to be done. Both the host and the volunteer have to come to a mutually agreeable deal.

  2.  

    Hovos is a marketplace for connecting 'hosts' to 'volunteers'. A host needs help with something and in return for this he offers accommodation and meals to the volunteer.

    Examples of a typical host
    - French owner of a chateau needs help with maintaining the large garden
    - Family in Rome needs an au pair to care for their child
    - Spanish family wants to learn English

    Typically volunteers offer their help and in this way reduce their travel expenses. Many of them are budget travelers, but they are also interested in meeting other people in other cultures and gaining experience in doing something.

  3.  

    First you have to sign up as a host or volunteer and create your profile. Once done you can start contacting hosts or volunteers. Volunteers can contact hosts and hosts can contact volunteers. Volunteers normally start their search based upon a country or area they wish to go to and are offered tools to refine the list of host results. Hosts normally search for the type of help they need.

  4.  

    The founders of Hovos have over 25 years of experience with online services. The whole team behind Hovos consists of highly qualified professionals. We use the latest and most reliable hardware and software for our website and the highest security to protect our users. All pages of the website are secured using SSL encryption and in the address bar of your browser you will always see the security lock closed.

  5.  

    To add or replace photos of your profile sign in to your account. Click on the 'Profile' button which will show your profile. Along side the information you will see edit icons. Click on the edit icon near the section you wish to add or replace photos.

    Uploading photos should be fairly easy. Alternatively you can send the photos to support@hovos.com and we will take care of adding it to your information.

  6.  

    It depends on the host. The basic deal is an exchange of accommodation and meals for work. Some hosts offer a financial compensation for additional hours. Hosts who are in fact farmers may need seasonal workers for harvesting or picking fruits like cherries or grapes and they could offer the volunteer an hourly compensation in money.

  1.  

    This depends on the country you wish to go to and on the country where you come from. For traveling within the EU as a EU citizen you don't need anything. If you are a citizen of a country outside the EU, you might need a visa to travel to an EU country for different purposes, including work or holiday. The rules for visa are different for almost every country, so we advise you to Google on 'visa' and the name of the country you wish to go to. Most countries offer an official website for your visa requirements. Since it's so complex and changes so often we have decided not to offer this support on the website of Hovos.

  2.  

    It s difficult to select the right travel insurance, especially when you are travelling to exotic countries or when you intend to do adventurous activities. We have compared many insurers and basically there is only one we can recommend for all your travels: World Nomads. The insurances they offer are designed by travelers and volunteers to cover your trip essentials. Other reasons why we like their insurances:

    * Covers overseas emergency medical treatment,
    * Covers stolen or damaged gear such as iPads, laptops and cellphones whilst travelling
    * Covers cancellations
    * For adventure activities they cover trekking to 6,000 meter, scuba diving, skiing / snowboarding, mountain biking
    * You can resume your trip when cancelled (not all policies offer this, check their website)

    We would rate their services 4 out of 5 stars, although we do advise you to read the conditions and small print carefully. For more information, click on this link to the World Nomads website.

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